Contact

Talk to a real human.

We don't gate inbound behind a chatbot maze. Pick the right channel below and a human will get back to you on business days.

We print the labels. The carrier drives the truck.

Where is it? Late? Lost? Rerouted? Damaged? Once a carrier scans your parcel, only the carrier (USPS, UPS, FedEx, DHL) can investigate, reroute, or pay a claim. GoatLabels doesn't have a warehouse, a truck, or a goat with a clipboard at the depot, so please go straight to the carrier with your tracking number.

Customer support

Already have a GoatLabels account? In-app support is the fastest path, since we have your shipment context.

Sales & partnerships

Volume shipper, marketplace, or platform looking to embed GoatLabels? Tell us a bit about what you're building.

Tell us about your shipping

Asking about a job rather than a shipment? Here is how we hire, and how tojoin the GoatLabels teamwhen a role opens.

Tell us about your shipping

Monthly volume, carriers and what you need most. A person reads every request and replies by email, and last month's shipment CSV lets us come back with rates for your real lanes.

About you

Your shipping

A person at GoatLabels reads every request and replies by email from contact@goatlabels.io. No mailing list unless you tick the box above.

Rather start on your own? Create a free account.

Mailing address

Goat Labels LLC, registered remote-first. For physical mail, contact billy@goatlabels.io and we'll route a current return-to address.

Updated

Book a 30-minute shipping review

Pick a time on our Google Calendar booking page. It opens in a new tab.

Open the booking calendar