Switching from Easyship without breaking shipments

The order of operations in any platform exit is: copy everything out while you still can, and cancel last. From Easyship that means four exports. First, open and unshipped orders — this file becomes your first import batch on the other side, so it earns the most care. Second, shipment history with tracking numbers: six months from now a buyer will ask about a parcel you sent through the old account, and the answer should not live behind a login you closed. Third, saved product and customs data, which seeds the template rebuild covered below. Fourth, invoices, because your bookkeeper's questions outlive every subscription.

Do the exports before touching anything else, and stash them somewhere that is not the platform you are leaving. Nothing about exporting commits you to a timeline — it simply converts the migration from a leap into a sequence, because every later step in this page assumes the data is already safely yours.

International sellers accumulate customs state without noticing: item descriptions that clear without questions, declared values, countries of origin, and the HS codes attached to each product. None of that transfers between platforms automatically, and pretending otherwise is how a migration strands a border parcel. The rebuild here is deliberate but short: each repeat SKU becomes a saved customs template — description, declared value, origin country, and the HS code you supply — created once and attached to every future shipment of that product.

Two things shorten the job. If your Easyship export carried customs columns, the CSV mapping above brings the same data in row by row, so the templates can be built from your own file rather than from memory. And Billy drafts customs descriptions from a plain-language account of what you sell — though the HS code remains yours to supply, because classification is the seller's legal responsibility and no software should pretend to own it. What goes on the form itself, and when, is covered oncustoms forms for small parcels.

Cancel last, and cancel on a checklist rather than a feeling. The labels Easyship already sold you remain valid with the carriers, because cancellation cannot un-ship a parcel. Cancelling a paid plan is a downgrade to Free that takes effect at the end of the billing cycle, and closing the account outright closes your window into those shipments: tracking views, support escalation, any claim or dispute still in progress. So the trigger for cancellation is not the day the new workflow feels comfortable; it is the day the last open Easyship shipment shows delivered and no claim remains open. Until then the plan is doing one final job, and it is worth one more billing cycle to let it finish.

Before you press the button: confirm the exports from step one actually open and contain what you think, note the plan's billing date so the cancellation lands before the next charge rather than the day after, and keep the confirmation email. Then the sequence is complete — orders arrive through synced stores, CSV, or paste; every parcel is rate-shopped across carriers; and the only thing you left behind is the monthly plan-sizing decision.